:root{--font-body:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-display:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--bg-primary:#fff;--bg-secondary:#f8fafc;--bg-tertiary:#f1f5f9;--border-color:#e2e8f0;--border-hover:#cbd5e1;--text-primary:#0f172a;--text-secondary:#64748b;--text-muted:#94a3b8;--accent-color:#2563eb;--accent-light:#3b82f6;--accent-dark:#1d4ed8;--accent-gradient:linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);--accent-glow:#2563eb14;--success:#22c55e;--success-glow:#22c55e1a;--warning:#f59e0b;--danger:#ef4444;--info:#3b82f6;--glass-bg:#fff;--glass-border:#e2e8f0;--glass-shadow:0 1px 3px 0 #0000000d, 0 1px 2px 0 #00000008;--sidebar-width:260px;--sidebar-collapsed-width:70px;--header-height:60px;--card-radius:8px;--button-radius:6px;--transition-fast:.15s ease;--transition-normal:.2s cubic-bezier(.4, 0, .2, 1);--transition-slow:.3s cubic-bezier(.4, 0, .2, 1)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-body);background-color:var(--bg-primary);color:var(--text-primary);transition:background-color var(--transition-normal), color var(--transition-normal);line-height:1.5;overflow-x:hidden}.app-container{background-color:var(--bg-primary);width:100vw;height:100vh;display:flex;overflow:hidden}.sidebar{width:var(--sidebar-width);background-color:var(--bg-secondary);border-right:1px solid var(--border-color);z-index:100;height:100vh;transition:width var(--transition-normal);flex-direction:column;display:flex;position:sticky;top:0;overflow:hidden}.sidebar.collapsed{width:var(--sidebar-collapsed-width)}.sidebar-logo{height:var(--header-height);border-bottom:1px solid var(--border-color);white-space:nowrap;align-items:center;gap:12px;padding:0 20px;display:flex;overflow:hidden}.logo-icon{border-radius:var(--button-radius);background-color:var(--accent-color);color:#fff;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-weight:700;display:flex}.logo-text{font-family:var(--font-display);letter-spacing:-.5px;color:var(--text-primary);transition:opacity var(--transition-normal);font-size:16px;font-weight:700}.sidebar.collapsed .logo-text,.sidebar.collapsed .logo-subtext{opacity:0;pointer-events:none}.menu-list{flex-direction:column;flex:1;gap:4px;padding:16px 12px;list-style:none;display:flex;overflow-y:auto}.menu-item{border-radius:var(--button-radius);color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast);white-space:nowrap;align-items:center;gap:12px;padding:10px 12px;font-size:13px;font-weight:500;display:flex}.menu-item:hover{background-color:var(--bg-tertiary);color:var(--text-primary)}.menu-item.active{color:var(--accent-color);background-color:#2563eb14;font-weight:600}.sidebar.collapsed .menu-item span{display:none}.sidebar-footer{border-top:1px solid var(--border-color);flex-direction:column;gap:12px;padding:16px;display:flex}.sidebar.collapsed .sidebar-footer{align-items:center;padding:8px}.sidebar.collapsed .sidebar-footer select,.sidebar.collapsed .sidebar-footer button span{display:none}.main-wrapper{flex-direction:column;flex:1;min-width:0;height:100vh;display:flex;overflow:hidden}.topbar{height:var(--header-height);border-bottom:1px solid var(--border-color);background-color:var(--bg-primary);z-index:99;flex-shrink:0;justify-content:space-between;align-items:center;padding:0 24px;display:flex}.content-container{flex:1;min-height:0;padding:24px;overflow-y:auto}.glass-panel{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--card-radius);box-shadow:var(--glass-shadow);transition:border-color var(--transition-fast)}.glass-card-interactive{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--card-radius);cursor:pointer;transition:all var(--transition-fast)}.glass-card-interactive:hover{border-color:var(--accent-light);box-shadow:0 4px 12px #00000005}.grid-2{grid-template-columns:repeat(2,1fr);gap:24px;display:grid}.grid-3{grid-template-columns:repeat(3,1fr);gap:24px;display:grid}.grid-4{grid-template-columns:repeat(4,1fr);gap:24px;display:grid}@media (width<=1024px){.grid-3,.grid-4{grid-template-columns:repeat(2,1fr)}}@media (width<=768px){.grid-2,.grid-3,.grid-4{grid-template-columns:1fr}}.form-group{flex-direction:column;gap:6px;display:flex}.form-group label{color:var(--text-secondary);font-size:12px;font-weight:600}.form-control{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--button-radius);color:var(--text-primary);transition:all var(--transition-fast);outline:none;padding:8px 12px;font-size:13px}.form-control:focus{border-color:var(--accent-color);box-shadow:0 0 0 2px var(--accent-glow)}.btn-primary,.btn-secondary{border-radius:var(--button-radius);cursor:pointer;transition:all var(--transition-fast);border:none;align-items:center;gap:8px;padding:8px 16px;font-size:13px;font-weight:500;display:inline-flex}.btn-primary{background-color:var(--accent-color);color:#fff}.btn-primary:hover{background-color:var(--accent-dark)}.btn-secondary{background-color:var(--bg-primary);border:1px solid var(--border-color);color:var(--text-secondary)}.btn-secondary:hover{border-color:var(--border-hover);color:var(--text-primary)}.icon-btn{border-radius:var(--button-radius);border:1px solid var(--border-color);background-color:var(--bg-primary);width:32px;height:32px;color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast);justify-content:center;align-items:center;display:flex}.icon-btn:hover{border-color:var(--border-hover);color:var(--text-primary)}.enterprise-table-container{border:1px solid var(--border-color);border-radius:var(--card-radius);background-color:var(--bg-secondary);width:100%;overflow-x:auto}.enterprise-table{border-collapse:collapse;text-align:left;width:100%;font-size:13px}.enterprise-table th{background-color:var(--bg-tertiary);color:var(--text-secondary);border-bottom:1px solid var(--border-color);cursor:pointer;-webkit-user-select:none;user-select:none;padding:12px 16px;font-weight:600}.enterprise-table th:hover{color:var(--text-primary)}.enterprise-table td{border-bottom:1px solid var(--border-color);color:var(--text-primary);padding:12px 16px}.enterprise-table tr:last-child td{border-bottom:none}.enterprise-table tr:hover td{background-color:var(--bg-tertiary)}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background-color:#0f172a4d;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-content{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--card-radius);box-shadow:0 20px 25px -5px #0000001a,0 10px 10px -5px #0000000a}.stat-card{align-items:center;gap:16px;padding:20px;display:flex}.stat-icon-wrapper{border-radius:var(--button-radius);justify-content:center;align-items:center;width:40px;height:40px;display:flex}.badge{border-radius:99px;align-items:center;padding:2px 8px;font-size:11px;font-weight:500;display:inline-flex}.badge-success{color:var(--success);background-color:#22c55e1a}.badge-warning{color:var(--warning);background-color:#f59e0b1a}.badge-danger{color:var(--danger);background-color:#ef44441a}.badge-info{color:var(--accent-color);background-color:#2563eb1a}.kanban-board{gap:16px;height:calc(100vh - 220px);padding-bottom:8px;display:flex;overflow-x:auto}.kanban-column{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--card-radius);flex-direction:column;flex:0 0 280px;max-height:100%;display:flex}.kanban-column-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.kanban-cards{flex-direction:column;flex:1;gap:10px;padding:12px;display:flex;overflow-y:auto}.kanban-card{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--card-radius);cursor:pointer;transition:all var(--transition-fast);padding:12px}.kanban-card:hover{border-color:var(--accent-light);box-shadow:var(--glass-shadow)}.toast-container{z-index:2000;flex-direction:column;gap:8px;display:flex;position:fixed;bottom:24px;right:24px}.toast{border-radius:var(--button-radius);background-color:var(--bg-secondary);border:1px solid var(--border-color);align-items:center;gap:10px;padding:12px 16px;font-size:13px;animation:.2s ease-out slide-in;display:flex;box-shadow:0 10px 15px -3px #0000001a}@keyframes slide-in{0%{opacity:0;transform:translateY(100%)}to{opacity:1;transform:translateY(0)}}.leaflet-container{border-radius:var(--card-radius);background-color:var(--bg-secondary);width:100%;height:100%}.automation-canvas{background-color:var(--bg-primary);flex:1;padding:24px;overflow-y:auto}.nodes-container{flex-direction:column;align-items:center;gap:16px;display:flex}.flow-node{border-radius:var(--card-radius);background-color:var(--bg-secondary);border:1px solid var(--border-color);width:240px;padding:12px;position:relative}.flow-node.trigger{border-left:3px solid var(--accent-color)}.flow-node.condition{border-left:3px solid var(--warning)}.flow-node.whatsapp{border-left:3px solid var(--success)}.flow-node.agent{border-left:3px solid var(--info)}.flow-node.schedule{border-left:3px solid var(--text-muted)}.node-connector{background-color:var(--border-color);width:2px;height:16px}.calendar-grid{background-color:var(--border-color);border:1px solid var(--border-color);border-radius:var(--card-radius);grid-template-columns:repeat(7,1fr);gap:1px;display:grid;overflow:hidden}.calendar-day-header{background-color:var(--bg-tertiary);text-align:center;color:var(--text-secondary);padding:10px;font-size:12px;font-weight:600}.calendar-day-cell{background-color:var(--bg-primary);flex-direction:column;justify-content:space-between;min-height:90px;padding:6px;display:flex}.calendar-day-cell.other-month{opacity:.4}.calendar-event{cursor:pointer;text-overflow:ellipsis;white-space:nowrap;border-radius:4px;padding:2px 6px;font-size:10px;font-weight:500;overflow:hidden}.event-visit{color:var(--success);background-color:#22c55e1a}.event-meeting{color:var(--accent-color);background-color:#2563eb1a}.event-call{color:var(--warning);background-color:#f59e0b1a}[data-theme=dark]{--bg-primary:#0f172a;--bg-secondary:#1e293b;--bg-tertiary:#334155;--border-color:#334155;--border-hover:#475569;--text-primary:#f8fafc;--text-secondary:#cbd5e1;--text-muted:#64748b;--accent-glow:#2563eb33;--glass-bg:#1e293b;--glass-border:#334155;--glass-shadow:0 4px 6px -1px #0003, 0 2px 4px -1px #0000001a}.text-success{color:var(--success)}.text-warning{color:var(--warning)}.text-danger{color:var(--danger)}.text-info{color:var(--info)}.text-muted{color:var(--text-muted)}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--border-hover)}.inbox-layout{grid-template-columns:300px 1fr 320px;gap:20px;height:calc(100vh - 190px);min-height:500px;display:grid}@media (width<=1200px){.inbox-layout{grid-template-columns:260px 1fr}.inbox-details{display:none}}@media (width<=768px){.inbox-layout{grid-template-columns:1fr;height:auto}.inbox-sidebar{height:300px}}.inbox-sidebar{flex-direction:column;gap:16px;height:100%;display:flex;overflow-y:auto}.inbox-filter-bar{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--button-radius);gap:2px;padding:3px;display:flex}.inbox-filter-btn{color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast);background:0 0;border:none;border-radius:4px;flex:1;padding:6px 8px;font-size:11px;font-weight:500}.inbox-filter-btn:hover{color:var(--text-primary);background-color:#00000005}.inbox-filter-btn.active{color:var(--accent-color);background-color:var(--bg-primary);box-shadow:0 1px 2px #0000000d}[data-theme=dark] .inbox-filter-btn.active{background-color:var(--bg-tertiary);color:var(--text-primary)}.inbox-thread-item{cursor:pointer;border-radius:var(--card-radius);background-color:var(--bg-secondary);border:1px solid var(--border-color);transition:all var(--transition-fast);border-left:3px solid #0000;flex-direction:column;gap:4px;padding:12px 14px;display:flex}.inbox-thread-item:hover{background-color:var(--bg-tertiary);border-color:var(--border-hover);transform:translateY(-1px)}.inbox-thread-item.active{background-color:var(--bg-tertiary);border-left-color:var(--accent-light);border-color:var(--border-hover)}.inbox-thread-header{justify-content:space-between;align-items:center;display:flex}.inbox-thread-name{color:var(--text-primary);font-size:13px;font-weight:600}.inbox-thread-snippet{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;font-size:11px;display:block;overflow:hidden}.inbox-thread-takeover{color:var(--danger);align-items:center;gap:4px;margin-top:4px;font-size:9px;font-weight:600;display:flex}.inbox-chat-thread{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--card-radius);height:100%;box-shadow:var(--glass-shadow);flex-direction:column;display:flex;overflow:hidden}.inbox-chat-header{border-bottom:1px solid var(--border-color);background-color:var(--bg-secondary);justify-content:space-between;align-items:center;padding:14px 20px;display:flex}.takeover-btn{cursor:pointer;transition:all var(--transition-normal);border-radius:20px;align-items:center;gap:6px;padding:6px 12px;font-size:11px;font-weight:500;display:inline-flex}.takeover-btn.ai-active{color:var(--accent-light);background-color:#2563eb0f;border:1px solid #2563eb33}.takeover-btn.ai-active:hover{background-color:#2563eb1a;border-color:#2563eb66}.takeover-btn.human-active{color:var(--danger);background-color:#ef444414;border:1px solid #ef444433;animation:2s infinite pulse-danger-border}.takeover-btn.human-active:hover{background-color:#ef44441f;border-color:#ef444466}@keyframes pulse-danger-border{0%{box-shadow:0 0 #ef444433}70%{box-shadow:0 0 0 6px #ef444400}to{box-shadow:0 0 #ef444400}}.chat-messages-container{background-color:var(--bg-primary);flex-direction:column;flex:1;gap:14px;padding:20px;display:flex;overflow-y:auto}.chat-message-wrapper{gap:10px;max-width:75%;display:flex}.chat-message-wrapper.caller{align-self:flex-start}.chat-message-wrapper.response{flex-direction:row-reverse;align-self:flex-end}.chat-avatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:11px;font-weight:600;display:flex}.chat-avatar.caller{background-color:var(--bg-tertiary);color:var(--text-secondary)}.chat-avatar.ai{color:var(--accent-light);background-color:#2563eb1a;border:1px solid #2563eb33}.chat-avatar.agent{color:var(--success);background-color:#22c55e1a;border:1px solid #22c55e33}.chat-bubble{border-radius:12px;padding:10px 14px;font-size:13px;line-height:1.55;position:relative}.chat-message-wrapper.caller .chat-bubble{background-color:var(--bg-secondary);border:1px solid var(--border-color);color:var(--text-primary);border-bottom-left-radius:2px}.chat-message-wrapper.response .chat-bubble.agent{background:var(--accent-gradient);color:#fff;border-bottom-right-radius:2px}.chat-message-wrapper.response .chat-bubble.ai{color:var(--text-primary);background-color:#2563eb14;border:1px solid #2563eb26;border-bottom-right-radius:2px}.chat-bubble-meta{text-transform:uppercase;letter-spacing:.5px;opacity:.6;margin-bottom:2px;font-size:8.5px;font-weight:600}.chat-message-wrapper.response .chat-bubble.agent .chat-bubble-meta{color:#ffffffd9}.chat-message-wrapper.response .chat-bubble.ai .chat-bubble-meta{color:var(--accent-light)}.chat-typing-indicator{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:12px 12px 12px 2px;align-self:flex-start;gap:4px;padding:10px 14px;display:flex}.typing-dot{background-color:var(--text-muted);border-radius:50%;width:5px;height:5px;animation:1.4s ease-in-out infinite both typing-bounce}.typing-dot:first-child{animation-delay:-.32s}.typing-dot:nth-child(2){animation-delay:-.16s}@keyframes typing-bounce{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}.chat-input-container{border-top:1px solid var(--border-color);background-color:var(--bg-secondary);align-items:center;gap:10px;padding:16px 20px;display:flex}.chat-input-wrapper{flex:1;position:relative}.chat-input-field{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--button-radius);width:100%;color:var(--text-primary);transition:all var(--transition-fast);outline:none;padding:10px 14px;font-size:13px}.chat-input-field:focus{border-color:var(--accent-color);box-shadow:0 0 0 2px var(--accent-glow)}.chat-send-btn{border-radius:var(--button-radius);background-color:var(--accent-color);color:#fff;cursor:pointer;width:38px;height:38px;transition:all var(--transition-fast);border:none;flex-shrink:0;justify-content:center;align-items:center;display:flex}.chat-send-btn:hover{background-color:var(--accent-dark)}.inbox-details{flex-direction:column;gap:20px;height:100%;display:flex;overflow-y:auto}.inbox-match-item{border:1px solid var(--border-color);background-color:var(--bg-primary);transition:all var(--transition-fast);border-radius:6px;justify-content:space-between;align-items:center;padding:10px 12px;font-size:12px;display:flex}.inbox-match-item:hover{border-color:var(--accent-light);transform:translate(2px)}.document-preview-container{align-items:stretch;gap:24px;height:calc(100vh - 190px);min-height:500px;display:flex}.document-form{background-color:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--card-radius);flex-direction:column;flex-shrink:0;gap:16px;width:320px;padding:24px;display:flex;overflow-y:auto}.document-sheet-container{background-color:var(--bg-tertiary);border-radius:var(--card-radius);border:1px solid var(--border-color);box-shadow:var(--glass-shadow);flex:1;justify-content:center;align-items:flex-start;padding:30px;display:flex;overflow-y:auto}.document-sheet{color:#0f172a;box-sizing:border-box;background-color:#fff;border:1px solid #cbd5e1;border-radius:4px;flex-direction:column;width:100%;max-width:800px;min-height:1000px;padding:50px 60px;display:flex;box-shadow:0 10px 25px -5px #0000001a,0 8px 10px -6px #0000000d}[data-theme=dark] .document-sheet-container{background-color:#0f172a}[data-theme=dark] .document-sheet{border-color:#475569}@media (width<=1024px){.document-preview-container{flex-direction:column;height:auto}.document-form{width:100%;height:auto}.document-sheet-container{padding:15px}.document-sheet{padding:30px 20px}}.team-directory-layout{grid-template-columns:1fr 340px;align-items:start;gap:24px;display:grid}@media (width<=1024px){.team-directory-layout{grid-template-columns:1fr}}.agent-profile-cell{align-items:center;gap:12px;display:flex}.agent-avatar-img{border:1px solid var(--border-color);object-fit:cover;background-color:var(--bg-tertiary);border-radius:50%;width:36px;height:36px}.agent-role-badge{color:var(--accent-light);background-color:#2563eb14;border:1px solid #2563eb26;border-radius:12px;padding:4px 8px;font-size:11px;font-weight:500;display:inline-block}[data-theme=dark] .agent-role-badge{color:#3b82f6;background-color:#2563eb26}.agent-rating{color:var(--warning);align-items:center;gap:4px;font-weight:600;display:inline-flex}.mobile-menu-btn,.sidebar-overlay-backdrop{display:none}.hide-on-mobile{display:inline}.topbar-search-wrapper{width:280px;transition:width var(--transition-fast);position:relative}.properties-layout{grid-template-columns:280px 1fr;gap:24px;height:calc(100vh - 200px);display:grid}.compliance-layout{grid-template-columns:1fr 1.2fr;gap:24px;display:grid}.receptionist-layout{grid-template-columns:1fr 1.2fr;gap:24px;height:calc(100vh - 200px);display:grid}@media (width<=1024px){.compliance-layout{grid-template-columns:1fr}.receptionist-layout{grid-template-columns:1fr;height:auto}.voice-panel{height:400px}}@media (width<=768px){.mobile-menu-btn{justify-content:center;align-items:center;display:flex}.sidebar-overlay-backdrop{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:999;background-color:#0f172a66;display:block;position:fixed;inset:0}.sidebar{z-index:1000;height:100vh;transition:transform var(--transition-normal);top:0;bottom:0;left:0;transform:translate(-100%);box-shadow:4px 0 20px #00000026;position:fixed!important}.sidebar:not(.collapsed){width:260px!important;transform:translate(0)!important}.sidebar.collapsed{width:0!important;transform:translate(-100%)!important}.topbar-search-wrapper{width:180px}.properties-layout{grid-template-columns:1fr;height:auto}.properties-layout>div{height:auto!important;overflow-y:visible!important}}@media (width<=600px){.hide-on-mobile{display:none!important}.topbar{padding:0 12px}.topbar-search-wrapper{width:120px}.topbar-search-wrapper input::placeholder{color:#0000}.content-container{padding:12px}.calendar-day-cell{justify-content:flex-start;align-items:center;min-height:48px}.calendar-day-cell span{font-size:10px}.calendar-day-cell div{flex-wrap:wrap;justify-content:center;flex-direction:row!important;gap:3px!important;margin-top:2px!important}.calendar-event{text-indent:-9999px;border-radius:50%;width:6px;min-width:6px;height:6px;overflow:hidden;padding:0!important;font-size:0!important}.calendar-day-header{padding:6px;font-size:10px}}